RETURNS AND REFUNDS
We are unable to accept returns or exchanges due to the hefty shipping charges.
We also do not issue refunds for items that are opened. This includes customers who are not satisfied with the quality of our products. If you are concerned about the condition of your product or if you received a damaged item, please contact us at info@nipponcha.us along with the pictures of the damaged tea.
We also do not issue refunds for items that are opened. This includes customers who are not satisfied with the quality of our products. If you are concerned about the condition of your product or if you received a damaged item, please contact us at info@nipponcha.us along with the pictures of the damaged tea.